Cancellation & Refund Policy

Tripipo’s cancellation and refund process is designed to be simple and transparent for our users.

1. How to Cancel

  • Users can cancel tickets through their Tripipo account under the " My Bookings section " or by contacting customer support.
  • All cancellations are subject to the cancellation policy of the respective bus operator.



2. Refund Eligibility

  • Refunds are governed by the cancellation terms of the respective bus operator, which may vary by route, operator, or schedule.
  • Applicable deductions may include operator cancellation charges and Tripipo’s convenience or service fees, if any.

3. Refund Timeline

  • Eligible refunds are typically processed within 3–7 working days to the original mode of payment.


4. Need Help?

For specific cancellation policies related to your ticket, please refer to the details provided on your ticket or contact our support team:

contact@tripipo.com